Privacy Policy
Yes. I cleaned up the template using the decisions we've made. The effective date is September 19, 2026. I removed the Twitter/X remarketing section, removed the mailing-address requirement for now, inserted your company/website/email information, and retained the Google Analytics, Google Ads, Facebook/Meta remarketing, Stripe, and SMS provisions from the template. The original template contains those provisions here.
One caveat: this is a customized version of the template you were given, not legal advice or a guarantee of compliance with every privacy law that could apply to your business. In particular, your actual cookie banner, analytics/advertising setup, booking software, and SMS implementation should match what the policy says.
Privacy Policy
Effective Date: September 19, 2026
Claro Cleaning Company (“we,” “us,” or “our”) operates clarocleaningcompany.com (the “Service”).
This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that information.
We use your information to provide and improve our Service. By using the Service, you acknowledge the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions available through clarocleaningcompany.com.
Definitions
Service
The Service is the clarocleaningcompany.com website operated by Claro Cleaning Company.
Personal Data
Personal Data means information about a living individual who can be identified from that information, either alone or together with other information in our possession or likely to come into our possession.
Usage Data
Usage Data is information collected automatically through the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
Cookies
Cookies are small files stored on your computer, mobile device, or other device.
Data Controller
Data Controller means the natural or legal person who determines the purposes for which and the manner in which personal information is processed.
For purposes of this Privacy Policy, Claro Cleaning Company is the Data Controller of your Personal Data.
Data Processors and Service Providers
A Data Processor or Service Provider is a natural or legal person who processes information on behalf of the Data Controller.
We may use various Service Providers to process information more effectively and to help us operate our business and provide our Service.
Data Subject or User
A Data Subject or User is any living individual who uses our Service and is the subject of Personal Data.
Information Collection and Use
We collect several types of information for various purposes, including to provide, operate, maintain, and improve our Service.
Personal Data
While using our Service, requesting information, booking cleaning services, or otherwise interacting with us, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.
This information may include, but is not limited to:
Email address
First and last name
Phone number
Service address
City, state, and ZIP/postal code
Information related to your cleaning-service request or booking
Cookies and Usage Data
We may use your Personal Data to communicate with you about your inquiries, appointments, cleaning services, account or booking information, and other matters related to services you request from us.
Where permitted and with any consent required by applicable law, we may also contact you regarding promotions, special offers, or other information that may be of interest to you. You may opt out of marketing emails by following the unsubscribe instructions contained in those communications.
Usage Data
We may collect information about how the Service is accessed and used (“Usage Data”).
Usage Data may include information such as your Internet Protocol address (IP address), browser type, browser version, pages of our Service that you visit, the date and time of your visit, time spent on those pages, unique device identifiers, and other diagnostic information.
Location Data
We may collect and use information about your location if you provide that information or give us permission to do so (“Location Data”).
Location information may be used to determine service availability, provide relevant features, improve our Service, or customize your experience.
Where applicable, you may enable or disable location services through your device or browser settings.
Tracking and Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and collect certain information.
Cookies are small data files that may contain an anonymous unique identifier. Cookies may be sent to your browser from a website and stored on your device.
Other tracking technologies, such as pixels, tags, scripts, and similar technologies, may also be used to collect and track information and to improve and analyze our Service.
You can configure your browser to refuse some or all cookies or to notify you when a cookie is being sent. However, some portions of our Service may not function properly if cookies are disabled.
Examples of cookies we may use include:
Session Cookies: Used to operate our Service.
Preference Cookies: Used to remember your preferences and settings.
Security Cookies: Used for security purposes.
Analytics and Advertising Cookies: Used to help us understand website usage and, where applicable, measure or deliver advertising.
Use of Data
Claro Cleaning Company may use collected information for purposes including:
Providing, operating, and maintaining our Service
Scheduling and providing cleaning services
Processing and managing bookings
Communicating appointment confirmations, reminders, and service updates
Responding to inquiries and providing customer support
Processing payments through our payment-processing providers
Notifying you about changes to our Service
Allowing you to participate in interactive features when you choose to do so
Gathering analytics and other information to improve our website and services
Monitoring use of our Service
Detecting, preventing, and addressing technical or security issues
Sending information regarding promotions, special offers, and services where permitted and subject to applicable consent and opt-out requirements
Retention of Data
Claro Cleaning Company will retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain and use Personal Data as necessary to comply with legal obligations, resolve disputes, process transactions, maintain appropriate business records, and enforce our agreements and policies.
Claro Cleaning Company may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period unless it is needed to strengthen security, improve the functionality of our Service, or satisfy legal obligations.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers or systems located outside your state, province, country, or other governmental jurisdiction where data-protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please understand that your information may be transferred to and processed in the United States.
Claro Cleaning Company will take reasonable steps designed to ensure that Personal Data is handled securely and in accordance with this Privacy Policy.
Disclosure of Data
Business Transactions
If Claro Cleaning Company is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, Personal Data may be transferred as part of that transaction.
Where required, we will provide notice before Personal Data becomes subject to a materially different privacy policy.
Disclosure for Law Enforcement
Under certain circumstances, Claro Cleaning Company may be required to disclose Personal Data when required by law or in response to valid requests by public authorities, such as a court or government agency.
Legal Requirements
Claro Cleaning Company may disclose Personal Data when we believe in good faith that disclosure is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Claro Cleaning Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Security of Data
The security of your information is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure.
While we strive to use commercially reasonable measures to protect Personal Data, we cannot guarantee its absolute security.
Do Not Track Signals
Some web browsers offer a “Do Not Track” (“DNT”) setting that can signal that you do not want your online activity tracked.
Our Service may not currently respond to all DNT signals. You can manage certain privacy and tracking preferences through your browser settings and, where available, through cookie or privacy controls provided on our website.
Service Providers
We may use third-party companies and individuals to facilitate our Service, provide services on our behalf, perform Service-related functions, process bookings or payments, or assist us in analyzing how our Service is used.
These Service Providers may have access to Personal Data only as necessary to perform services on our behalf and are subject to their own contractual, legal, and privacy obligations.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
We may use Google Analytics to help us understand website traffic and how visitors interact with our Service.
Google may collect information regarding your use of our Service and may use that information in accordance with Google's privacy practices.
You may have options to limit or opt out of certain Google Analytics data collection through your browser, Google's available privacy controls, or the Google Analytics opt-out browser add-on.
For additional information, please review Google's Privacy Policy.
Behavioral Remarketing and Advertising
Claro Cleaning Company may use advertising and remarketing services to advertise our services on third-party websites or platforms.
We and our advertising providers may use cookies, pixels, and similar technologies to measure advertising performance and, where applicable, show advertisements based on previous interactions with our Service.
Google Ads
We may use Google Ads and related Google advertising services.
Google may use cookies and similar technologies to measure advertising activity and provide advertising services.
You may manage certain Google advertising preferences through Google's advertising and privacy settings.
For additional information, please review Google's Privacy Policy.
Meta/Facebook
We may use advertising, measurement, or remarketing services provided by Meta Platforms, including services associated with Facebook.
Meta may use cookies, pixels, and similar technologies to measure advertising performance and, where applicable, provide advertising based on interactions with our Service.
You can learn more about Meta's privacy practices and available advertising controls through Meta's privacy and account settings.
Payments
We provide paid cleaning services and may accept or process payments through our Service.
We use third-party payment processors, including Stripe, to process payment information.
Claro Cleaning Company does not directly store or collect your full payment-card details when payment information is submitted directly to our third-party payment processor. Payment information provided to Stripe is handled in accordance with Stripe's applicable terms and privacy practices.
Payment processors may be subject to payment-card industry standards, including PCI-DSS requirements designed to support the secure handling of payment information.
For additional information about how Stripe handles personal information, please review Stripe's Privacy Policy.
Links to Other Sites
Our Service may contain links to websites or services that are not operated by Claro Cleaning Company.
If you click a third-party link, you will be directed to that third party's website or service. We encourage you to review the privacy policy of any third-party site or service you visit.
Claro Cleaning Company does not control and is not responsible for the content, privacy policies, or practices of third-party websites or services.
Children's Privacy
Our Service is not directed to individuals under the age of 18.
We do not knowingly collect personally identifiable information from children under 18 through our Service.
If you are a parent or guardian and believe that a child has provided Personal Data to us, please contact us. If we become aware that we have collected Personal Data from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.
SMS Communications and Mobile Information
If you provide your mobile phone number through our website, booking form, or other applicable form and affirmatively consent to receive text messages, you may receive SMS communications from Claro Cleaning Company regarding:
Appointment confirmations
Appointment reminders
Service updates
Customer-service communications
Promotional offers
By submitting your phone number and affirmatively consenting to receive text messages, you provide consent to receive SMS communications from Claro Cleaning Company at the number provided.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out of text messages at any time. Reply HELP for assistance.
Consent to receive SMS marketing messages is not a condition of purchasing cleaning services from Claro Cleaning Company.
Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will post the updated Privacy Policy on this page and update the effective date at the top of the policy.
Where appropriate or required, we may also notify you through email or a prominent notice on our Service before material changes become effective.
We encourage you to review this Privacy Policy periodically. Changes become effective when posted unless otherwise stated.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Claro Cleaning Company
Email: [email protected]
Website: clarocleaningcompany.com
